| Course Name | Hospitality Automation Systems |
| Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
|---|---|---|---|---|---|
| MTOI 106 | Spring | 1 | 2 | 2 | 4 |
| Prerequisites | None | |||||
| Course Language | Turkish | |||||
| Course Type | Required | |||||
| Course Level | Short Cycle | |||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | ||||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The aim of this course is; to give information about the information systems used in the accommodation industry and to teach the programs used in the front office and housekeeping departments of the accommodation industry. |
| Learning Outcomes | The students who succeeded in this course;
|
| Course Description | Examines information systems used in the accommodation industry in detail. Food and beverage, front office, sales and marketing, and information systems used in the housekeeping department is described in detail. The course also discusses the application of the Opera system in practice. |
| Related Sustainable Development Goals | |
|
| Core Courses | X |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Managment Skills Courses | ||
| Transferable Skill Courses |
| Week | Subjects | Required Materials |
| 1 | Introduction to Opera | |
| 2 | Agency and Company Profile Creation | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 5-34 |
| 3 | Creating a Customer Relationship System and Individual Reservations | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 36-49 |
| 4 | Rooms Management | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 145-218 |
| 5 | Group Reservation Creation | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 104-124 |
| 6 | Creating Room Blokage and Check-in Procedures | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 129-140 |
| 7 | Midterm | |
| 8 | Cash Transactions: Saving Spending | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 145-218 |
| 9 | Cash Transactions: Receiving Payment, Safe Shutdown | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 145-218 |
| 10 | Housekeeping Operations | |
| 11 | Night Closing Transactions Calculation | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 253-261 |
| 12 | Case Studies about Information Systems | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 261-289 |
| 13 | Case Studies about Information Systems | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 261-289 |
| 14 | Case Studies about Information Systems | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 261-289 |
| 15 | General Evaluation | |
| 16 | Final Exam |
| Course Notes/Textbooks | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA |
| Suggested Readings/Materials |
| Semester Activities | Number | Weigthing |
| Participation | 1 | 20 |
| Laboratory / Application | 1 | 30 |
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments | ||
| Presentation / Jury | ||
| Project | ||
| Seminar / Workshop | ||
| Oral Exam | ||
| Midterm | ||
| Final Exam | 1 | 50 |
| Total |
| Weighting of Semester Activities on the Final Grade | 2 | 50 |
| Weighting of End-of-Semester Activities on the Final Grade | 1 | 50 |
| Total |
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Course Hours (Including exam week: 16 x total hours) | 16 | 1 | 16 |
| Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | 2 | |
| Study Hours Out of Class | 15 | 2 | 30 |
| Field Work | |||
| Quizzes / Studio Critiques | |||
| Portfolio | |||
| Homework / Assignments | |||
| Presentation / Jury | |||
| Project | |||
| Seminar / Workshop | |||
| Oral Exam | |||
| Midterms | |||
| Final Exams | 1 | 25 | |
| Total | 103 |
| # | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
| 1 | To have knowledge about the theories, concepts, methods and tools that constitute the basis of tourism and hotel management | X | ||||
| 2 | To be able to use the knowledge gained in the field of tourism in the field of application. | X | ||||
| 3 | To be able to act in accordance with social, scientific, cultural, legal and ethical values related to its field. | X | ||||
| 4 | To be able to develop sales marketing strategies of enterprises in tourism sector. | X | ||||
| 5 | To be able to interpret the relationship between the economy of the country and tourism economy. | X | ||||
| 6 | To be able to develop himself/herself socially and academically by following the developments in and out of the field. | X | ||||
| 7 | To be able to follow information about tourism and hotel management and communicate with colleagues by using two foreign language. | X | ||||
| 8 | To have knowledge and skills about kitchen services and techniques, to be able to apply catering and service procedures. | X | ||||
| 9 | To use information and communication technologies together with computer programs at the level required by the field of tourism and hotel management. | X | ||||
| 10 | To be able to provide continuous development by evaluating the acquired knowledge and skills with total quality management approach. | X | ||||
| 11 | To be able to apply the strategies by comprehending front office, housekeeping, food and beverage and human resources, accounting departments located in the hotel business. | X | ||||
| 12 | To be able to plan and organize meetings, congresses, conferences and fairs. | X | ||||
| 13 | To be able to understand the working area of travel agencies and tour operators and perform ticketing, product development and package tour design. | |||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
